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BUSINESS INTELLIGENCE / VIRTUAL EXPERIENCE

PwC Switzerland Virtual Case Experience

An Excel and Power BI modeling portfolio based on the PwC Switzerland virtual case experience hosted on Forage.

THE PROJECT / FOLLOW THE THREAD

A question. A process.
Work you can explore.

Follow the decisions behind the implementation, then inspect the original work.

01 / WHY THIS WORK EXISTS

The question behind the build.

Call-center operations, customer retention, and workforce questions require different fact grains and clearly defined KPIs. Combining the domains needs shared dimensions without losing those differences.

ProjectPwC Switzerland Virtual Case Experience
Available evidence7 linked files · visual preview
ExploreImplementation & documentation
02 / THE CHOICES & CONNECTIONS

Follow the implementation.

  1. 01

    Organize telephony, retention, and workforce data into a galaxy semantic model.

  2. 02

    Use Power Query for transformation and Power Pivot / VertiPaq for analytical modeling.

  3. 03

    Define DAX measures and build domain-specific reporting views.

  4. 04

    Develop workbook navigation and VBA controls around the reporting experience.

Power BIDockerDAXPower QueryExcelVBA
Read the implementation notes
03 / OPEN THE WORK

See the work. Inspect the details.

Explore the semantic-model documentation, KPI catalog, Power Query transformations, and VBA modules. The project shows how spreadsheet delivery can be structured and versioned.

PwC virtual case galaxy schema connecting shared dimensions with call-center, churn, and employee factsEnlarge preview
Galaxy schema architecture · View original on GitHub
Power Query staging and transformations through the VertiPaq semantic modelPower Query ETL pipeline
Original diagram on GitHub
Executive KPI hierarchy across call-center operations, customer retention, and workforce analyticsExecutive KPI decomposition
Original diagram on GitHub
Workforce representation and progression funnel from the PwC virtual caseWorkforce progression analysis
Original diagram on GitHub
Explore report preview & files View the original source
04 / THE WORK BEHIND THE CLAIM

Choose where to look deeper.

Search the linked source inventory or narrow it to the kind of artifact you want to inspect. Files open at their original source.

7 linked source files

DOCREADME.mdDOCCHANGELOG.mdDOCCONTRIBUTING.mdDOCdashboards/01_call_center_dashboard.mdDOCdashboards/02_customer_retention_dashboard.mdDOCdashboards/03_diversity_inclusion_dashboard.mdDOCcall_center_website_dashboard.html
Open the documentation Explore the repository
LATEST FROM GITHUB

The source
keeps moving.

Source updated

PwC Switzerland Virtual Case Experience: Enterprise Business Intelligence, Ralph Kimball Galaxy Semantic Model (VertiPaq Engine), DAX KPI Engineering & Executive Excel Application Architecture

Current README excerpt

Engineered by Sohila Khaled Abbas Senior Analytics Engineer & BI Solutions Architect | Top 200 Arabic-Speaking Data Influencer

A source excerpt, not an independently verified outcome.

A different question.
A connected skill.

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